Store Policies

Store Policies:
All orders require: Name,  Address, Phone  Number (including area code).

We have no handling charge.

We ship to Continental US only.

No shipping to post office boxes.

SHIPPING POLICY:
In stock merchandise will normally be shipped 3 days after the order is received. All orders must be paid prior to shipping. Most orders will be shipped via UPS. Out of stock merchandise will be shipped as soon as possible after order is received.

RETURN POLICY:
Sewing Machines - 10 Days: All other items - 30 Days
Unopened: Unopened merchandise that can be returned to the manufacturer may be returned for a full refund less all shipping costs. This means that the merchandise must be in a factory sealed box with the seal unbroken. Shipping is non-refundable, and items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund. All returns are subject to inspection before refund is given.

Opened: Opened merchandise may be returned for a refund  less a 15% restocking fee for all items, providing merchandise is returned double boxed in its original factory carton, undamaged with Styrofoam, warranty card, instruction manual and all included merchandise. You will be charged extra for any missing or damaged items upon return. Shipping is non-refundable, and items purchased originally with Free Shipping will have standard ground shipping fees deducted from the store credit. All returns are subject to inspection before refund is given.

If you have any questions, please feel free to call us at 302-764-9033.

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